{"id":6432,"date":"2021-08-04T12:06:13","date_gmt":"2021-08-04T12:06:13","guid":{"rendered":"https:\/\/capestone.teamcreative.cloud\/support\/rma\/"},"modified":"2025-11-26T12:37:28","modified_gmt":"2025-11-26T12:37:28","slug":"rma","status":"publish","type":"page","link":"https:\/\/capestone.teamcreative.cloud\/en\/professional-services\/rma\/","title":{"rendered":"RMA"},"content":{"rendered":"\n\n
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Defect & Return<\/h2>\n\n \n

Capestone guarantees the products and services it provides to customers. Capestone has ISO27001 and ISO9001 certification since 2025, demonstrating our commitment to product quality and data security, among other things.<\/p>\n

If you or your customer detects a defect in a device you bought from us, you can return it, provided it meets the conditions.<\/p>\n

Processing by Capestone<\/h4>\n

At Capestone, we ensure a careful and efficient handling of returns and RMA requests. For products from brands included in our return policy, you can easily submit an RMA request via the RMA form<\/a>. Products may only be returned after approval.<\/p>\n

View<\/a> our complete list of vendors here.<\/p>\n

Important information about returns<\/h4>\n

To protect both our partners and ourselves from unnecessary costs and loss of value, we apply the following conditions:<\/p>\n