{"id":6428,"date":"2021-08-04T12:08:22","date_gmt":"2021-08-04T12:08:22","guid":{"rendered":"https:\/\/capestone.teamcreative.cloud\/support\/"},"modified":"2025-09-17T08:45:13","modified_gmt":"2025-09-17T08:45:13","slug":"professional-services","status":"publish","type":"page","link":"https:\/\/capestone.teamcreative.cloud\/en\/professional-services\/","title":{"rendered":"Professional Services"},"content":{"rendered":"\n\n
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First class support in smart technology <\/h2>\n\n \n

Our mission is to ensure that complex mobile technology is simple and accessible to you as a partner and end user. Our international team of experts works passionately to implement and maintain our solutions-which ensure that devices anywhere in the world are connected to the Internet. Nowhere else will you benefit from highly specialized knowledge about 4G\/5G mobile Internet solutions, IoT networks and critical communications.<\/p>\n

As a value added distributor, “one-stop shop” and provider of wireless connectivity, we unburden our partners and customers. Capestone provides total solutions and building blocks to build scalable 5G & IoT total solutions, hardware, connectivity, configuration & staging services, forward logistics, onsite installation work, RMA and remote support. <\/p>\n

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Full service distributor of wireless connectivity<\/h3>\n \n \n \"Configuratie
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Configuring your routers<\/h4>\n

More and more companies are choosing to outsource the configuration of the fleet of routers to Capestone’s engineers, especially when rolling out projects. With more than 12 years of experience in the<\/p>\n <\/i>\n <\/div>\n <\/a>\n\n \n \n \"RMA

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RMA<\/h4>\n

If you detect a defect in a device you purchased from us, you can return it, provided it meets the conditions.<\/p>\n <\/i>\n <\/div>\n <\/a>\n\n \n \n \"\"

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Warranty<\/h4>\n

When you purchase a product from Capestone, you may assume that it is in perfect condition and works properly. However, it is possible that a product may contain a defect. <\/p>\n <\/i>\n <\/div>\n <\/a>\n\n \n \n \"FAQ\"

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FAQ<\/h4>\n

On this page you will find Questions & Answers for the topics: Shipping and Delivery, Payment, RMA and Warranty.<\/p>\n <\/i>\n <\/div>\n <\/a>\n\n \n \n \"\"

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Field Services<\/h4>\n

Capestone sees a growing demand for monitoring – and management capabilities of 4G\/5G hardware and connectivity.<\/p>\n <\/i>\n <\/div>\n <\/a>\n\n \n \n

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Capestone Priority Packs<\/h4>\n

At Capestone, you benefit from Premium Support included with the purchase of all our solutions. If you require even more customization, support on premise\/remotely by one of our Executive Engineers, w<\/p>\n <\/i>\n <\/div>\n <\/a>\n\n \n <\/div>\n\n <\/div>\n<\/div>\n\n\n\n

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Get in touch with our Support department<\/h2><\/header>\n\n
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+31 85 111 08 38<\/h5>\n\n <\/a>\n \n \n \n \n <\/i>\n
support@capestone.com<\/h5>\n\n <\/a>\n \n \n \n \n <\/i>\n
Partnerportal<\/h5>\n\n <\/a>\n \n <\/div>\n\n <\/div>\n<\/div>\n\n\n\n
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What do our Partners say about our offered Support<\/h2>\n

“I am satisfied with the Support Department. There is quick handling of pending tickets and quick response to pending tickets.” Bert Roelofs – EZS Parking Systems B.V.<\/strong><\/p>\n

“I find the Support team to be customer focused and thoughtful.” Dennis van Noort – Rijndorp climate<\/strong><\/p>\n

“Helpful and technical support. We are treated kindly and we are very happy with that”. Ewout Gastelaars – BeNext B.V.<\/strong><\/p>\n <\/div>\n \n

\n Stefan Hoeven <\/div>\n \n <\/div>\n<\/div>\n\n\n\n
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Subscribe to the newsletter<\/h5>\n