{"id":69085,"date":"2024-06-10T12:08:17","date_gmt":"2024-06-10T12:08:17","guid":{"rendered":"https:\/\/www.capestone.com\/capestone-priority-packs\/"},"modified":"2026-06-04T09:37:37","modified_gmt":"2026-06-04T09:37:37","slug":"capestone-priority-packs","status":"publish","type":"page","link":"https:\/\/capestone.teamcreative.cloud\/de\/capestone-priority-packs\/","title":{"rendered":"Capestone Priority Packs"},"content":{"rendered":"<!-- acf\/basic-text-media -->\n\n<div class=\"content100 basic-text-media100 bg-gray full-width\">\n    <div class=\"content basic-text-media media-right \">\n\n        <div class=\"txt-holder wysiwyg \">\n            <h2>Erstklassige Unterst\u00fctzung<\/h2>\n<p><span class=\"fontstyle0\">Unsere Aufgabe ist es, sicherzustellen, dass komplexe mobile Technologie f\u00fcr Sie als Partner und Ihre Endbenutzer einfach und zug\u00e4nglich ist. Unser Team arbeitet leidenschaftlich an der Implementierung und Wartung unserer L\u00f6sungen, die sicherstellen, dass Ger\u00e4te \u00fcberall auf der Welt mit dem Internet verbunden sind. <\/span><span class=\"fontstyle2\">Nirgendwo sonst profitieren Sie von hochspezialisiertem Wissen \u00fcber mobile 4G\/5G-Internetl\u00f6sungen, IoT-Netzwerke und kritische Kommunikation. Das klingt teuer, aber bei Capestone profitieren Sie von einem Premium-Support, der beim Kauf aller unserer L\u00f6sungen inbegriffen ist. Wenn Sie noch mehr Anpassungen und Unterst\u00fctzung durch einen unserer Executive Engineers vor Ort oder aus der Ferne ben\u00f6tigen, bieten wir Capestone Priority an. Dieses Add-on bietet Top-Level-Support mit h\u00f6chster Priorit\u00e4t. Wie w\u00e4re es, wenn Sie die Konfiguration Ihrer Routerflotte an die Techniker von Capestone auslagern w\u00fcrden? Capestone Priority bietet Ihnen auch die M\u00f6glichkeit, zus\u00e4tzliche Dienstleistungen zu sehr niedrigen Kosten im Vergleich zum Standardservice zu erwerben. Lesen Sie mehr \u00fcber unseren Premium-Support und unser Priority Pack. <\/span><\/p>\n            <a href=\"https:\/\/www.capestone.com\/product-categorie\/value-added-services\/priority-support\/\" class=\"btn-full-orange\" title=\"Priority Packs\">Priority Packs<\/a>        <\/div>\n        \n        <div class=\"img-holder\">\n            <img src='https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support.jpg' srcset='https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support.jpg 1765w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support-600x150.jpg 600w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support-300x75.jpg 300w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support-1024x256.jpg 1024w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support-768x192.jpg 768w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support-1536x384.jpg 1536w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support-1360x340.jpg 1360w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support-680x170.jpg 680w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support-454x113.jpg 454w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/09\/support-340x85.jpg 340w' sizes=\"auto, 100vw\" loading='lazy' width='1765' height='441' alt='support capestone' >        <\/div>\n        \n    <\/div>\n<\/div><!-- acf\/basic-text-text -->\n\n<div class=\"content100 basic-text-text100 bg-image\">\n    \n    <img src='https:\/\/capestone.teamcreative.cloud\/media\/2021\/08\/service-620x349-1.jpg' srcset='https:\/\/capestone.teamcreative.cloud\/media\/2021\/08\/service-620x349-1.jpg 620w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/08\/service-620x349-1-600x338.jpg 600w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/08\/service-620x349-1-300x169.jpg 300w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/08\/service-620x349-1-454x256.jpg 454w, https:\/\/capestone.teamcreative.cloud\/media\/2021\/08\/service-620x349-1-340x191.jpg 340w' sizes=\"auto, 100vw\" loading='lazy' width='620' height='349' alt='' class='background-img'>\n    <div class=\"content basic-text-text\">\n\n                \n        <div class=\"txt-holder left wysiwyg diapositive\">\n            <h2><span class=\"fontstyle0\">Capestone <\/span><span class=\"fontstyle0\">Premium-Unterst\u00fctzung<br \/>\n<\/span><\/h2>\n<p><span class=\"fontstyle2\">Immer <\/span><span class=\"fontstyle0\">KOSTENLOS <\/span><span class=\"fontstyle2\">in unserem Produktportfolio enthalten. <\/span> <\/p>\n<h2>Kontakt &#038; Antwort<\/h2>\n<ul>\n<li><span class=\"fontstyle0\">Support-Abteilung mit Spezialisten, die direkt mit Ihnen sprechen<\/span><\/li>\n<li><span class=\"fontstyle0\">Reaktionszeit: 1 Arbeitstag<\/span><\/li>\n<li><span class=\"fontstyle0\">Kontaktaufnahme per E-Mail | per Telefon<\/span><\/li>\n<\/ul>\n<h3>RMA<\/h3>\n<p><span class=\"fontstyle0\">RMA-Bearbeitung gem\u00e4\u00df Hersteller<\/span><\/p>\n        <\/div>\n        \n        <div class=\"txt-holder right wysiwyg diapositive\">\n            <h2>Capestone Priority Pack<\/h2>\n<h2>Contact &amp; Response<\/h2>\n<ul>\n<li><span class=\"fontstyle0\">Eigen Customer Success Manager\u00a0<\/span><\/li>\n<li><span class=\"fontstyle0\">Executive Engineer<\/span><\/li>\n<li><span class=\"fontstyle0\">Responsetijd: 2 uur<\/span><\/li>\n<li><span class=\"fontstyle0\">Mogelijkheid Remote Support via Anydesk<\/span><\/li>\n<li><span class=\"fontstyle0\">Dedicated e-mailadres: <a href=\"mailto:priority@capestone.com\">priority@capestone.com<\/a><\/span><\/li>\n<\/ul>\n<h3>RMA<\/h3>\n<p><span class=\"fontstyle0\">Vergelijkbaar leendevice bij aanmelding RMA<\/span><\/p>\n<h3>Configuratie van devices<\/h3>\n<ul>\n<li>Instellen APN in de router<\/li>\n<li><span class=\"fontstyle0\">Plaatsen van simkaart <\/span><span class=\"fontstyle0\">indien deze bij Capestone besteld is<\/span><\/li>\n<li><span class=\"fontstyle0\">Opzetten van een of meerdere SSID\u2019s en WiFi netwerken<\/span><\/li>\n<li><span class=\"fontstyle0\">Instellen van security policy<\/span><\/li>\n<li><span class=\"fontstyle0\">LAN\/WAN instellingen<\/span><\/li>\n<li><span class=\"fontstyle0\">Instellen data cap in de router<\/span><\/li>\n<li><span class=\"fontstyle0\">Instellen data cap in de sim management portal<\/span><\/li>\n<li><span class=\"fontstyle0\">Volledige configuratie op maat gemaakt<\/span><\/li>\n<li><span class=\"fontstyle0\">Aanpassen Router configuratie na implementatie<\/span><\/li>\n<li><span class=\"fontstyle0\">Aanpassen SIM configuratie na implementatie<\/span><\/li>\n<li><span class=\"fontstyle0\">Aanpassen van alerts, triggers, &amp; data caps in router management<\/span><\/li>\n<li><span class=\"fontstyle0\">Aanpassen van alerts, triggers, &amp; data caps in SIM management<\/span><\/li>\n<li><span class=\"fontstyle0\">Firmware upgrades op aanvraag<\/span><\/li>\n<\/ul>\n        <\/div>\n        \n                    <div class=\"btn-holder\">\n                <a href=\"https:\/\/www.capestone.com\/media\/2024\/06\/Dienstbeschrijving-Capestone-Priority_.pdf\" class=\"btn-full-orange\" title=\"Dienstbeschrijving\">Dienstbeschrijving<\/a>            <\/div>\n        \n    <\/div>\n<\/div>\n<!-- acf\/contact-small -->\n\n<div class=\"content100 contact-small100\">\n    <div class=\"content contact-small text50-media50\">\n\n        <div class=\"txt-holder\">\n            <h2>Nehmen Sie Kontakt mit unseren Experten auf!<\/h2>\n            <a class=\"btn-full-orange\" href=\"#popup-contact-popup\">Direkter Kontakt<\/a>        <\/div>\n        \n        <div class=\"info-holder\">\n            <div class=\"address\">\n                <p>\n                    <strong>Capestone bv<\/strong>\n                    <br \/>Nieuwenhuizenweg 3                    <br \/>2314 XP Leiden                    <br \/>Nederland                <\/p>\n            <\/div>\n\n            <div class=\"contact-links\">\n                <a class=\"contact\" href=\"tel:+31%2085%20111%2008%2038\" title=\"+31 85 111 0838\">\n                    <i class=\"fal fa-phone\"><\/i>\n                    +31 85 111 0838                <\/a>\n\n                <a class=\"contact\" href=\"mailto:sales@capestone.com\" title=\"sales@capestone.com\">\n                    <i class=\"fal fa-envelope\"><\/i>\n                    sales@capestone.com                <\/a>\n            <\/div>\n        <\/div>\n\n    <\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Bei Capestone profitieren Sie vom Premium-Support, der beim Kauf aller unserer L\u00f6sungen inbegriffen ist. Wenn Sie noch mehr Anpassungen und Unterst\u00fctzung durch einen unserer Executive Engineers vor Ort oder aus der Ferne ben\u00f6tigen, bieten wir Capestone Priority an. <\/p>\n","protected":false},"author":3349,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-69085","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.3 (Yoast SEO v26.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Capestone Priority Packs | Capestone<\/title>\n<meta name=\"description\" content=\"Wenn Sie noch mehr Anpassungen und Unterst\u00fctzung durch einen unserer Executive Engineers vor Ort oder aus der Ferne ben\u00f6tigen, bieten wir Capestone Priority an.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow, teamcreative\" \/>\n<meta property=\"og:locale\" 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